Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsAwaiting a cheque Hi, I’m a new member and joined virgin in April, my install was delayed until June and I was advised I ad compensation and would receive a cheque, I’ve been chasing since June for this and been advis...new equipment i have just moved house and received my virgin media equipment but i have a few issues my incoming cable is down stairs which is ok i have connected the hub to that and connected the TV with the litt...Account issues hello , i have just moved house and told virgin media i was moving and i got sent new equipment for the new house with a new account number but my old account is still active so is my equipment. i ...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Virginmedia/O2 Sign in issues Sign in issues Hi, I seem to having the same issues as many. Trying to log into my Virginmedia/O2 account and its saying my account is not recognised even though my details are correct. Help required Janet ...Still waiting on Netflix activation 1 month in… Switched to package with Netflix ‘included’ a month ago. Never received activation email. Lost count of number of times I've spoken to agents who have all promised a resolution, here's a selection......Contract renewal Can I ask why I cannot access my renewal offers within my app or account even though you are telling me my contract is ending soon and it’s time to renew?? I could access them a few weeks ago but sin...VAT receipts? I need VAT receipts for my Virgin Media invoices but there doesn't seem to be the functionality in the Billing section of my account to obtain these. I would be grateful for assistance. With than...SolvedService restriction - contacting CS Going through the monthly rigmarole of having the service restricted, finding out the random figure for the bill, paying it and finding a new random figure is created. Have £20 essentials tariff. V...Order Packaging for equipment return broken on website Hi I’ve requested pre paid returns packaging for my hub as I’ve left virgin. But it never arrived. I’m receiving emails threatening £40 fines. I’ve tried a number of times to order packaging on you...
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