Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUK RETENTIONS Hi, Can anyone tell me if there if a UK based call centre please? My contract is up on 20th October and I have tried to speak to various people both online (far, far too slow to respond) and by pho...Virgin Media O2 ID - still can’t log into my account 14 days ago I went through the process to register, verify and link my Virgin Media account to the above new Virgin Media O2 ID and completed it all apparently successfully as instructed using a non ...unable to view account since house move I’ve been having the same issue for the last few weeks. Recently moved house and need to look at my contract. This is poor from yourselves. So many people having the same issue without a fix. Please ...New Customer - No Account Number or Area Reference I have just signed up as a new customer for a broadband-only package that was meant to arrive yesterday (17th Nov). I thought I'd best check up on the order status by making an account but seem to b...Linking accounts. Out of the blue despite being a Virgin Media customer since 2011 Upon trying to log into my email as normal I was presented with the VM/O2 Log in screen without prior notification and no knowledge th...“Free Upgrade” to 360 has resulted in a new 24 month contract! So finally after months of emails and notifications, I decided to take advantage of my “free upgrade” to 360, mostly because no matter how many new batteries I put in the old remote, it was always ex...Old @virginmedia email compromised, best way to resolve Hi there, my girlfriend has recently had her old @virginmedia email either spoothed or compromised. We have had a spam of attempted log ins on various services such as discord, in response to which ...Cancelling Before instalkation I agreed to an installation date for virgin wifi but forgot that my partner has an existing contract that we can just switch to our new property just wanted to ask where I should go or how to ca...Daily call from 08000528675 Nearly everyday I get a call from 08000528675. It is Virgin media. i have asked repeatedly to be removed and for the calls to stop. Every time they say they will remove me from the list. 2 d...Can't access account - verify by email What on earth is the virgin media O2 sign in verify yourself etc by email for it was fine as it was as if I don't have enough trouble trying to get my sons account sorted I can't even get into my own...
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