Hi All, Is it possible to cancel my contract if the install hasn't been completed? I keep getting messages saying "We need to do some extra essential work outside your property before we can get your broadband installed."I talked to customer services...
Spoiler When do I get the2nd £100 amazon voucher
Just renewed my tv and broadband on 16th Oct 2023. They assured me Netflix was included. I'm still paying £10.99 to Netflix AND now Virgin media are charging me £10.99 on my next bill! Waited over an hour last week to get through to a guy who assure...
Hi,In September my account was transferred from my wife being the main account to mine being the main one. Since then I could log in but could not see any of my bills.I raised that issue, but it was not resolved. Instead a few weeks ago both accounts...
I was on my virgin media accounts page, and there was a message saying there was a special offer from VM on my broadband deal. I clicked on it and read what the special offer was and decided it was not for me. I hit the back button on the web brows...
Literally virgin appear to be a scam. Signed up for black friday deal on my current package upgrading internet to M500 for 50% discount ( i am on volt so would put me on gig internet) good deal i thought... they sent me all the docs with my current p...
HelloThis happened 12 months ago but when we moved we were put on a new 18 month contract. Our previous 18month promotional price offer has now expired and we are paying significantly more than we were. I never experienced this issue when moving hous...
Hi,I received the 50% off broadband speed upgrades offer from virgin and opted to upgrade to 1gb over a week ago.I’ve had the contract details with an activation date of last Thursday but nothing has happened and nothing is showing on my account.plea...
I was wanting to add sky cinema to my package as there’s a deal to add it for £8 a month. I currently pay £51.50 a month so that would make my payment £59.50.however, when I go to add it, it says from month 12 my monthly payment will be £105.is that ...
On the 12th of October we upgraded our services online as our contract was close to renewal, these services were supposed to go live on the 19th October (upgrading to Fibre 1g TV360 extra Tv360 box), placing Virgin into a legally binding contract as ...
