Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsContract renewed but still showing as not renewed at VM! We renewed our contract online on 10/10/25 and have emails from VM showing the new package for a new 24months plan. The emails said that the estimated activation date is 7 - 10 working days, which is...Account issues hello , i have just moved house and told virgin media i was moving and i got sent new equipment for the new house with a new account number but my old account is still active so is my equipment. i ...Awaiting a cheque Hi, I’m a new member and joined virgin in April, my install was delayed until June and I was advised I ad compensation and would receive a cheque, I’ve been chasing since June for this and been advis...Still waiting on Netflix activation 1 month in… Switched to package with Netflix ‘included’ a month ago. Never received activation email. Lost count of number of times I've spoken to agents who have all promised a resolution, here's a selection......Email address still connected to old account. Received modem yesterday and plugged everything in, apparently excellent signal but no connection. Tried to log in to the connect app and it says my account has been closed so I can't sign into any o...Contract renewal Can I ask why I cannot access my renewal offers within my app or account even though you are telling me my contract is ending soon and it’s time to renew?? I could access them a few weeks ago but sin...Virgin support email Is there an email to get in contact with virgin as it's near impossible to find it or i might be looking in all the wrong places. Many thanks Service restriction - contacting CS Going through the monthly rigmarole of having the service restricted, finding out the random figure for the bill, paying it and finding a new random figure is created. Have £20 essentials tariff. V...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...new equipment i have just moved house and received my virgin media equipment but i have a few issues my incoming cable is down stairs which is ok i have connected the hub to that and connected the TV with the litt...
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