We now have overhead fibre in our road.BT are offering 900Mbs and a landline with unlimited minutes (the same as I have with VM) for £51.99 / month.Same product yet nearly £30/month cheaper than VM and they throw in a hybrid EE back up device for fre...
My tv and broadband contract was recently due to end and I was offered a new deal of £38 a month for 18 months which I accepted. I received an email with the new contract which stated £38 a month for 18 months and then £65 from month 19. My new bill ...
Hi, we’ve moved into a new house. We’ve ordered virgin media broadband as it’s the only really viable option where we live, however when the hub didn’t arrive, we enquired why.. it turns out previous owners haven’t disconnected their account, and the...
I have just had the most hideous experience with Virgin. We have reached the end of our contract (unknowingly - I thought providers were meant to contact us these days) so the price bumped up by 30%. I called VM to discuss and they offered me new dea...
I don`t even know if I`m in the right place here but I`m sure some kind soul will re-direct me to the right place if I`m not.... I`m curious to know why my bill has almost doubled, I have only a basic package?
Virgin asked for room routers to be returned I've returned the present one but the older one was years ago and at the time virgin said they didn't want it back and asked me to take it to the local recycling centre which I did so therefore ...
Hello there!Can someone please let me know what t o do, I purchased broadband and put a wrong email address and they sent a verification and pre contract.thanks
Ive arranged for a move soon and the engineer is all set and booked for a certain time at my new address. Should all be smooth hopefully as no changes to equipment or package. My question is, does the service disconnect the day before moving? I work ...
Has anyone else had this issue as I'm being sent round in circles with virgin customer service as per usual.I just realised I have 2 direct debits set up for virgin, one that comes out on the 22nd and matches the amount on my account the 2nd is for £...
I recently had a call about an upgrade to my package. She spoke it all through and sent me through the details to esign and it was £72.50 and listed Kids Pack, Movies, and Sky Sports on the TV section. I agreed that pack but there was a delay on the ...
