HiIn the next few weeks I'll be moving to a part of the country where Virgin Media broadband is not available, so I will unfortunately have to end my cancel my connect. My connection is currently at my mother's place, where I've been staying while wa...
I pay for a virgin media account for my mum (85 and three hundred miles away)I need to set up an online account because the email account that was originally used is no longer active - but I need the area ref to set it up.Any paperwork goes to my mum...
I cancelled my virgin media broadband due to the price going from £36 p/m to £62 (£67 after April). I had a welcome discount for 18 months but now that my contract is up and I'll be paying stupid prices and they'd rather lose a customer than continue...
I ordered my Wi-Fi self-installation box last week. It was supposed to arrive on the 12th of March I have no account number or reference code on my original contract email so I cannot create an account to track my parcel.
Ok so after rebuffing the first two offers and settling for a £50 from £68 renewal online I checked my email to discover that they have sent the virgin media order documents and it has not changed the price to £50 but remains at £60. Anymore else had...
My 18M bundle package almost mature soon. I would like to renew "Broadband" only. What should I do ? How can I cancel O2 service and direct debt ?
I recently changed my broadband package on the last day of my contract's ending day, after originally requesting to cancel the package at the end of the contract period with the retention team. Despite assurances from the customer service team to ign...
 Hi I'm struggling to change my memorable word whatever I put in isn't working and whatever I try is well over 8 to 10 characters.
Hello,My mum is currently in hospital with advanced Alzheimer’s and if she is discharged will go into a nursing home for the rest of her life.Therefore she no longer needs her home phone or tv services, she is out of contract.I have lasting power of ...
I have just had the email to say the price rise by 8.8% is due on April 1st. Can I leave my contract now due to the price rise without penalty?
