Hello,I updated my email address for my Virgin Media account - both login and contact details and this shows on my profile a couple of months ago.However, today I made an upgrade to my package and new contract/agreement was sent, but appear to have g...
VAT Invoice required please.Can anyone help me get this sorted?Thank you
I'm in the process of moving home. I've started the cancellation process but I need to speak to someone. What would be the best actual real life phone number to call?? Thank you
I have been very stupid.I got an email from Virgin saying that my virgin bill was now available and it seemed excatly like all previous emails about bills, except that I had to login.I assumed that this was just extra security and did so.On checking...
I have x2 hubs to return but I had an accident so I too can't go to the nearest yodel pick up point. How can I return the hub as requested by virgin. I am very concerned about being billed. Can someone assist me please?
New customerThe cis file sent out was blank in the account number and area code fields.Unable to set up/manage account.Assistance appreciated.
I returned my Virgin Media Equipement on 11.09.2024, via the Fulham Broadway O2 shop. And now Vrigin Media is threatening to debit my account on GBP 65.- on 4 October. And of course, calling customer service is a disaster, no email, no human chat ......
One month ago, Virgin media expert damaged the radiator pipe in my home, while installing FO. An expert came and immediately fixed the pipe. Virgin medial promised to fix the wall (plastering the big hole in the wall) and paint in within two weeks. B...
Hey allI am out of contract, i want to see renewal pricing so that i can compare it to sky etc.What i do not want to do is have to call virgin and make a decision there and then on the phone.However, clicking on any link whatsoever regarding changing...
Hi,I signed up using to receive VAT invoices using this forum a couple of years ago.I didn't receive on my post the VAT invoice for July 2024. Is it possible to send another copy?Many thanks,Alex
