Recent DiscussionsAnother renewal, same issues as before It's that time again - our contract is up for renewal next month. We're currently paying £74, the laughable renewal price was £177 a month. I spent a couple of hours on whatsapp this morning talk...One Touch Switch Nightmare I am trying to leave Virgin as we no longer wanted TV services, and broadband was available cheaper elsewhere. I was reassured by a telephone advisor that it was a straightforward process, and my ser...Cancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...Unable to change payment date It appears there is a bug when trying to click “Change payment date”. It point blank won’t let me, on browser or on the App. Any fixes?? Sign in page not working. Hi, long term customer here. Just moved home and had my services transferred. However major issue with the price being correct. Trying to access my virgin media app and the website to keep an eye...Paper Billing Where do I cancel paper billing ? I need to change my VM landline number I've had my landline since around 2000 but need to change it as I've been getting quite a few calls over the past year or more from members of the public asking for an institute handling mental healt...Agreed Contract renewal package not being honoured - Who can help?! I have spent the last 2 days being messed around by the support people who are supposed to be helping on the web chat you get pointed to, and are refusing/unable to do anything to resolve the issue, ...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...Help Regarding Charge for Unreturned Equipment Hi Recently left virgin media, have received an email saying not returned the equipment and that I have been charged £40, they have sent me a payment ref number account number to use to pay this. H...Solved
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