Hello friends….I need to change my memorable word as I have forgotten it! I have logged into my virgin media account and it’s instructing me to change my sign in email address with a different oneI have a gmail account, I’ve entered this email and cl...
Recently entered into an 18 month contract with £80 bill credit with virgin media and the first actual payment I need to make is suppose to be this month but when I look at my bill online it says the payment date is January 1st? That can't be right c...
 I have logged into the Virgin media App to check service status and notice that I my TV, broadband and phone packages are not listed. Just my mobile account. This means I can’t check service status as it is not showing any services. I have a full pa...
Hi. Like many others it seems, my Netflix account through Virgin has now been hacked with a lot of Spanish profiles that are all now locked. Can someone tell me how I fix this?
Let me start by saying this is the worst customer service to ever exist.I have been with VM since September 2023. I have never had paper bills activated on my account; I have never signed up for them or requested them. From September 2023 to April 20...
I have been trying to log in to my virgin media. Initially wouldn't recognise my email and then eventually it has seemingly allowed me to change my password. I've been waiting for the password change email for 15 minutes and nothing! One of the reaso...
I am writing to express my profound dissatisfaction with the recent experience I had with Virgin Media. Having notified the company in advance about my house move scheduled for the 5th of June, which is delay due to unforeseen circumstances, I was di...
Hi, I’m currently in a hole financially after some astronomically high bills for repairs on my property came through. Being that not long ago I was in care and before that, sleeping rough for months.I vowed to prioritise the roof over my head however...
I was out of contract and wanted a timeout because I was leaving the country for a few months and the sneeky agent restarted my contract.I called VM support looking for a short term timeout (only paying service fees) and the agent gave me a a full 18...
Hello, Can someone from CS help me obtain VAT invoices for my past invoices and ensure that future invoices are setup to show VAT please. Thanks
