Recent DiscussionsTrouble resetting password on old account Hi, I originally had an account setup many years ago which was the secondary account of the main account holder. I have since been trying to reset the password on this. However, I am met with 'You c...Disconnection date? Hi folks, After attempting to contact VM to discuss cancellation via phone and Webchat, and going through the palaver of being on hold and then disconnected, I decided the foolproof(?) method of wri...Help please - not received bill Hi There I always get my bill at the end of the month. It's now 5th of Feb and have not received it. I know the post is very bad where I live, but who would I contact? or if I gave you my details, ...Unable to register MyVirginMedia account I am a new customer. I am facing a problem when registering MyVirginMedia account. Every time I try to register the account, when I set up the password, the website gets frozen or crashed. I have t...£50 new start up bonus help Hi , I had a virgin media Salesman come to the door few weeks ago and wanted me too purchase virgin as he noticed id been looking on the website. Long story short , I purchased a package to start in ...Wrong email set when contract done. Hi. I have some issues with the online account which was set from Virgin Media store and unfortunately they have done a typo error so I am unable to change or set anything into my online account as i...How do i get a VAT receipt? Hi, I need to get the VAT shown on my Virgin Media bills starting from this month (April 2024). Is someone able to help with that? Many Thanks Chris Charged for three boxes but only have two My renewal offer is now in place and effective but an additional box has been added totalling three, I only have two. Could the forum team look in to this for me and arrange for a third box to be se...Problems signing into my virgin media account Up until about a week ago I was able to sign into both webmail and My Virgin Media but now it is telling me my password is incorrect. This is a blueyonder email address. I know my password is correc...New contract I have today agreed to a new contract deal offered on my virgin media account, I have received the contract documents and a order summery with todays date on via email but my account is still showing...
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