HelloI'm wondering if anyone can help me desperately. I have depression and i'm finding this to be impacting my mental health this evening substantiallyI got this offer through which i was happy with and accepted. I dont want to be charged £274 thats...
Why do Virgin Media use call centres abroad? When you try explaining to them, they just don't understand what I am saying. I don't mean to be rude. It's a wonder why people are reluctant to sign up for Virgin Media. I logged into my account and saw t...
I’m looking to subscribe to VM and sky sports, does anyone know if they will carry the new sky sports+ channel and whether it will be a new channel or via the red buttonthanks
I am moving house and have a provisional date of 30th August, which I expect to be confirmed in a few days and am considering my TV & broadband options. I have checked the postcode of my new property but on the VM help>moving home page it says "An e...
I returned my kit to a Yodel pickup location containing the following:Item Type Item Description ValueBroadband RouterArris Hub 3£40Set Top BoxArris TiVo box 1TB£0Set Top BoxCisco TiVo box 500GB£0And now I've had an email and text saying I'm being ch...
I have just checked my bank and seen a payment of £218 has been taken by virgin for an early cancellation payment. I recently moved home and had to provide proof of new address as they do not provide the service in the new property. This was confirme...
Hi, I have been asking for my bill to be with the VAT detailed on it, without much success through the chat. Can we please sort this out here please ? Regards
Please can I have VAT invoices add to my account and have this back dated for the previous 12-months
I have recently left Virgin and have been asked to return equipment I have sent my Router and TiVo® box 1TB back in the supplied returns packaging and posted using Yodel with supplied returns label as requested by them, but I keep receiving text mess...
Many years ago, I had a Virgin Media package (TV, Phone & Broadband I believe) which I closed when moving to a property that didn't require it back in September 2015.For the new package (boradband) I have ordered in the past week, I used the same ema...
