Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsServices disconnected in error I lost all my services on Tuesday. When I phoned Virgin they stated that I had contacted them as I was moving home. I did not contact them & I am not moving. My services were reconnected briefly. As ...No account number I am a new customer in receipt of a broadband and tv service and with the first direct debit already taken from my bank account. However, I still haven't received an account number and therefore ca...Need advice about the O2 price increases and Virgin Volt deal My wife has an O2 SIM-only pay-monthly deal [it's not a contract], for which she is currently paying £11.50 [which will be going up by £2.50 next April to £14] a month, but it gives us the Volt deals...Constant calls from 0800 052 8675 Hi, I have been getting frequent calls recently from VM (0800 052 8675). When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my p...SolvedCan't login to account Recently set up fibre and I seem to be unable to authenticate with either VM Connect app or the website (virginmedia.com) - I'm presented with a "something went wrong" I've tried the website in chro...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedNetflix login not working on another device Hi, I have Netflix on my Virgin TV account. Works ok via Tivo box. But won't let me login on another device. Just says incorrect login even though I am using my correct Virgin Media login details. C...Unable to link my Virgin Media account to new Virgin O2 identity Hello I'm starting a new thread as suggested. I've had trouble for weeks trying to log on to My Virgin media account. This has been established for many years previously. In the last few months (c...My VM about is linked to a now defunct e-mail address I have just set up a VM/O2 ID but when I tried to link to my existing VM Account I found that it was linked to a now defunct e-mail address. I can't link to it and I can't change it. Does anyone kno...IDF-12B Error I’m unable to log into my account due to the dreaded IDF-12B error. I’ve tried on several different devices now all without a VPN active on them. Any advice?
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