Recent DiscussionsCancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...Cancellation / Complaint Help Can anyone help me? I rang and gave my 30 day cancellation notice early in September. Thought everything was fine and signed up with a new provider. Only did I know something was wrong when I got i...SolvedSign in page not working. Hi, long term customer here. Just moved home and had my services transferred. However major issue with the price being correct. Trying to access my virgin media app and the website to keep an eye...Virgin media refuse to close my account when not in contract and keep receiving eye watering bills! Hiya everyone, Can anyone help please? My Virgin media contract ended on May 23rd and I moved over to EE. I did start the one touch switch to keep my phone number which failed, but the TV and bro...Another renewal, same issues as before It's that time again - our contract is up for renewal next month. We're currently paying £74, the laughable renewal price was £177 a month. I spent a couple of hours on whatsapp this morning talk...Paper Billing Where do I cancel paper billing ? One Touch Switch Nightmare I am trying to leave Virgin as we no longer wanted TV services, and broadband was available cheaper elsewhere. I was reassured by a telephone advisor that it was a straightforward process, and my ser...Unable to change payment date It appears there is a bug when trying to click “Change payment date”. It point blank won’t let me, on browser or on the App. Any fixes?? I need to change my VM landline number I've had my landline since around 2000 but need to change it as I've been getting quite a few calls over the past year or more from members of the public asking for an institute handling mental healt...Agreed Contract renewal package not being honoured - Who can help?! I have spent the last 2 days being messed around by the support people who are supposed to be helping on the web chat you get pointed to, and are refusing/unable to do anything to resolve the issue, ...
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