Resolved! Tnt removed on Maxit Bundle
Tnt sports removed on maxit bundle and in the renewal email (2023). No email advising of this . Have searched. Can anyone help? There was no email!!! [MOD EDIT: Subject title changed for clarity]
Forum Posts
Offered a deal.
Rang in to definitely give notice on 9th August . Talked me into letting they try to match a deal I had got with Youfibre.Eventually agreed an offer of £37.01 for 1gb broadband ( volt customer ) along with £150 account credit.Credit wasn't mentioned ...
Sports Upgrade Has Resulted In Lost Channels
A few days ago, I spotted in my account an option to upgrade to Sky Sports HD at an extra £4 a month, which I decided to do to see out the remaining few months of my contract. I then received an email confirmation to say I would be losing TNT Sports....
Switch to ebilling
Hello,I’m trying to switch to ebilling.I’ve read https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1 but can’t locate the My Profile link after logging in to https://my.virginmedia.com.
eContract not the same as order information
Yesterday, I had a long webchat with one of your customer service advisers, Marjorie, which resulted in setting up a new contract with Virgin Media. I was happy with the chat and Marjorie managed to address my concerns and offer me a package I was ha...
E Billing - how to enable
Can you please assist me to move to e billing as despite several conversations with customer services, who assured me this would be done, paper bills are still being received. Cheers..... [MOD EDIT: Subject title changed for clarity]
Joined - No contract/installation confirmation
Can anyone help please. I have joint Virgin broadband but only received my pre contract and I opted for the installation date Monday the 26th, but I haven’t had any confirmation emails or anything. I can even create an account as I don’t have an ord...
memorable word
Hi all.Just set up new account / service yesterday (broadband / homephone / TV). We need to make some adjustments. When I ring Virgin Media, they keep asking for a memorable word. We have no recollection of setting one up - just a password, but th...
Resolved! Account number too short
Having recently joined Virgin for broadband, I’m trying to register on the website.However the account number on my bill is 7 characters; yet the website account number field states it should be 8 or 9 characters longAs a result I’m unable to registe...
Resolved! Pay per view on VM360
I would like to view the boxing on pay per view this coming Saturday….i have just got VM360and cannot find where I can book this.Can anybody help please ?
