I was scheduled to move to a new permanent address, but unfortunately, the plan has fallen through at the last minute, and I am set to leave my current house on the 6th of September. Consequently, I am left with no choice but to relocate to temporary...
I'm trying to switch my elderly mother's account to ebilling.Despite multiple attempts and a telephone call, I still can't do it.I follow the guidance/help, but whenever I navigate to switching, the link to 'switch to ebilling' takes you to 'make a p...
Good afternoon how do I find out about my o2 account I’ve checked my credit score and it’s saying I’m not paying my o2 bill but I’ve never been sent one I did have the o2 sim but was never used and I have a new virgin contract
Hi. I have lost the small cover that protects the virgin cable coming from street pavement to my garden. How can I get a replacement please.
Hi allive recently subscribed to Mixit and believe I can have "Personal Picks" but the adviser in the the online chat told me this is no longer available. But the latest Tv channel guide dated Aug 2024 still refers to personal picks. Have I been misi...
I have now decided to leave Virgin Media. I am using this forum because trying to communicate with the company is stressful. I have now looked at customer comments and reading Ofcom news I now feel I am not on my own feeling so disappointed at the in...
Hello,I’ve just moved house, and a few days after my cooling off period has ended, have realised my contract was amended during the move. I had voicemail free, weekend chatter, telephone line rental, and M125 fibre broadband for a certain price (with...
I have posted previously on this forum. in April I moved to virgin, as part of the deal £200 credit would be added to my account. Several phone calls later…. I have to wait 60 days.. blah blah blah, then on 60 days they ask for proof of offer! After ...
How do I replace the ‘push on’ black cap which is located on the pavement where the virgin cable enters my front garden??
My 1G package states its increased by £8.99 this month !This is not the April rise as thats already happened, and ideas what's going on here ?Edit: Mystery Solved, I think, by logging into the old billing pages (the new ones are hopeless).It appears ...
