Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNetflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedTNT sports pending hi, I have "TNT sports pending" issue, could you please assist? Account access I have now been without broadband since I left my old property on the 25th September. I used the move house facility on the app and was told it was available here and that an engineer installatio...Activation for Netflix Hi, We have mega volt internet and tv package including netflix. Joined on 11th can not see the banner on virgin media. nor had activation link email. Currently subscribe to Netflix anyway but woul...SolvedCan't login to my account to manage settings or view contract details I just joined VM broadband, and registered on VM website and app. But every time I try to login I get the following error message shown : I see other people have also reported same fault. It is ...New Contract not showing in account My experience has been almost identical to Mince above and my frustrations are off the scale due to hours wasted and the feeling of hitting your head against a brick wall with Virgin. Like others I...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Memorable Word I've been trying all day today so far 4 hours in to renew a bundle as it now cost a stupid amount but I can't find the correct route to reseting or changing my memorable word please help customer ser...Can't login to account Recently set up fibre and I seem to be unable to authenticate with either VM Connect app or the website (virginmedia.com) - I'm presented with a "something went wrong" I've tried the website in chro...Closing bill Not Received The final bill has been paid £386.91 20/10/2025 and the account has been closed and all services disconnected and router returned I still haven't received full pdf invoice closing bill as I need to f...
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