Just having exactly the same experience! Renewed my current broadband, phone and Maxit TV package for 18 months, which clearly shows TNT Sports being included - clicked to order the package and a day later received an email saying that TNT Sports has...
Hi,I took out a new contract on 29th July 2024 with a monthly cost of £69.87. However, when I received my first bill, it was for £113.50. I contacted the call center, and the representative acknowledged the issue, assured me that it had been correcte...
Hi there, I've had the exact same issue and hoping for a similar response. Thanks
Hi all, I have been drawn to tears literally after an hour of trying to cancel Entertainment subscription on Stream. None of the online tutorials work for me. I am logged into my account but have no option at all to manage stream, or for that matter ...
I sent a letter to the Virgin Media Sunderland address informing them of my cancelation within my 14 day "cooldown" period. I then got a call from retentions confirming the cancelation 2 days after my cooldown period ended. After reading the forums o...
Hi,I recently signed up for Volt M350 Fibre Broadband on 18/08/2024. I was provided a £50 bill credit card which I used upon signing up online notable on my order summary received via email. I have received my first bill and no credit is noted on the...
I am considering cancelling my package and going onto Sky because I can get a cheaper deal with Sky for what I want. Therefore I want to know how long everything from VM is cut off from my time of cancelling so I can get the transition period to Sky ...
HiFirst thanks to VM forum team for arranging power supply recently.My latest bill has come through and its higher than it was prior to my home move. Just a breakdown that my old VM account had to be 'closed' and a new account opened which meant two ...
I’ve tried this and it doesn’t give me an option to change to ebilling, only communication preferences, which are already set to eBills / Email / Text. Can you help me!Thank you,
My Virgin Media is not showing my current contract. How can I get this corrected?
