Wrong order email

[Tigertrev21]

Hi,

I want to upgrade/change my package. But the order email is different to my account email and I would like to change it so I can push the order through. 

Can you help?

Thanks,

Trevor

[Steven_L]

Hello Tigertrev21,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your upgrade order. What do you mean by order email, have you added this email when processing your order?

Kind Regards,

Steven_L

[Tigertrev21]

Hi Steven

When I made the order the order details and conformation is sent to an email address  which is not mine.  So I have not receieved anny details about the order So I want to change the email address but I cannot find where on my account I can update this information.

Also, There is no reference on my account to the order which I have now made twice?

Can you help with this?

[Nathan_B]

Thanks for confirming. I'll be happy to help have this updated for you. I'll pop you a PM to confirm some details so this can be done.

Regards

Nathan