Want to add phone package & port number from BT

[ktrylski]

Hi

Currently out-of-contract with M250 broafdband & 'Maxit' TiVO V6; happy with this combination (but not necessarily the price). 

Want to add evemings & weekends phone package and at the same time port my number from BT.

How is the best way to achieve this? 

The 'renew' option online gives a favourable price of £81/month for 18 months, but defaults to TV360 which I don't want; want to to keep V6.

Any advice welcome. 

Kris

[japitts]

You should call in - 150 from VM, 0345 4541111 otherwise. The online offers may differ from whatever the 'phone agents can offer you, but you can proactively make sure of remaining on TiVo-software if you do so.

The only occasion when a migration to TV360 is compulsory, is if the proposed package includes something that V6 can't offer - Disney+ or Paramount+ in most cases.

[Ashleigh_C]

Hi there @ktrylski 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

A big thank you to japitts for their advise so far and we can advise that calling the team on 150/0345 454 1111 will allow you to view our deals and offers. We do not typically handle package changes via the forums but the team via the phone line will be more than happy to help.