Forum Discussion

Johnmor's avatar
Johnmor
Tuning in
12 months ago
Solved

Some phone numbers not recognised

Bit of an odd one here.  I have tried to telephone out on my land line various times to numbers, Local Council, NHS numbers etc, but I get the message to say "this number is not recognised, check and try again"

Try again but still no joy, I call on my O2 mobile and works OK, I get through OK. 

Any idea why this is happening?

Thanks for any assistance, John 

  • Paul_DN's avatar
    Paul_DN
    12 months ago

    Hi John,

    Thank you for reaching out to us in our community and welcome back, sorry to see you are facing issues calling some numbers, have you tried a different handset just to rule this out?

    Regards

    Paul.

  • Paul_DN's avatar
    Paul_DN
    Forum Team
    12 months ago

    Hi John,

    Thank you for reaching out to us in our community and welcome back, sorry to see you are facing issues calling some numbers, have you tried a different handset just to rule this out?

    Regards

    Paul.

    • Johnmor's avatar
      Johnmor
      Tuning in
      12 months ago

      Daft phones, I just tried it now, from both landlines and all working fine. Technology! 

      • Beth_G's avatar
        Beth_G
        Forum Team
        12 months ago

        Hi Johnmor

        Pleased to hear it's all OK now, how strange!

        If you experience any further issues, just let us know.

        Have a great Easter weekend 😊

  • Client62's avatar
    Client62
    Alessandro Volta
    12 months ago

    Try dialing the (area code) as well as the local number just as you would on a mobile.