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Unable to switch to Ebilling

Dancmiddleton
Joining in

I have noticed an additional charge on my bill regarding a “paper charge bill” - I want to swap to Ebilling however I do not have the option on my account.

I have used the links provided in previous forum posts but I still do not have the option - is someone able to reach out to me for assistance please?

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Dancmiddleton 

Thanks for posting and welcome back to the community.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill