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Unable to register an account

Jaroma1
Joining in

IMG_9508.jpeg

I am unable to register for an account anytime I try it advises me to contact support, can you please help?

 

I have tried with two different email addresses as I have previously registered with my main email address but I still get the same issue. 

2 REPLIES 2

Kath_F
Forum Team
Forum Team

HI Jaroma1, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you've been having an issue with registering for My VM. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Kath_F
Forum Team
Forum Team

Hi Jaroma1, 

Thanks for sticking with me via private message. I'm glad I was able to help get things resolved for you. 

If you have any further issues, pop back and let us know. 

Take care,

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs