Hi Jaroma1,
Thanks for sticking with me via private message. I'm glad I was able to help get things resolved for you.
If you have any further issues, pop back and let us know.
Take care,
![\"Scroll](\"https://community.virginmedia.com/t5/s/virgin/m_assets/components/Back_to_Top/assets/arrow-up-solid.svg?time=1734114400000\"){kind=icon}
I am unable to register for an account anytime I try it advises me to contact support, can you please help?
I have tried with two different email addresses as I have previously registered with my main email address but I still get the same issue.
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I am unable to register for an account anytime I try it advises me to contact support, can you please help?
I have tried with two different email addresses as I have previously registered with my main email address but I still get the same issue.
"},"Conversation:conversation:5486778":{"__typename":"Conversation","id":"conversation:5486778","solved":false,"topic":{"__ref":"ForumTopicMessage:message:5486778"},"lastPostingActivityTime":"2024-02-26T13:52:48.634Z","lastPostTime":"2024-02-26T13:52:48.634Z","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:5486778":{"__typename":"ModerationData","id":"moderation_data:5486778","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.virginmedia.com/t5/s/virgin/images/bS01NDg2Nzc4LTI0NjI3OWlDMTAyRkE2Qjk4NDM5NkFB?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.virginmedia.com/t5/s/virgin/images/bS01NDg2Nzc4LTI0NjI3OWlDMTAyRkE2Qjk4NDM5NkFB?revision=1","title":"IMG_9508.jpeg","associationType":"BODY","width":1284,"height":940,"altText":null},"Revision:revision:5486778_1":{"__typename":"Revision","id":"revision:5486778_1","lastEditTime":"2024-02-21T09:38:15.904Z"},"ForumReplyMessage:message:5489104":{"__typename":"ForumReplyMessage","id":"message:5489104","conversation":{"__ref":"Conversation:conversation:5486778"},"author":{"__ref":"User:user:325594"},"revisionNum":1,"uid":5489104,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ManageAccountCable"},"subject":"Re: Unable to register an account","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5489104"},"parent":{"__ref":"ForumTopicMessage:message:5486778"},"body":"Hi Jaroma1,
\nThanks for sticking with me via private message. I'm glad I was able to help get things resolved for you.
\nIf you have any further issues, pop back and let us know.
\nTake care,
","body@stringLength":"232","rawBody":"Hi Jaroma1,
\nThanks for sticking with me via private message. I'm glad I was able to help get things resolved for you.
\nIf you have any further issues, pop back and let us know.
\nTake care,
","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-02-26T13:52:48.634Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5489104_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":240},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1741744020712":{"__typename":"CachedAsset","id":"theme:customTheme1-1741744020712","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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