Unable to change memorable word

[Raz45]

 Hi I'm struggling to change my memorable word whatever I put in isn't working and whatever I try is well over 8 to 10 characters.

[Matthew_ML]

Hey Raz45, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

I would try making it exactly 8 characters long and not nothing longer.

Please let us know how you get on.