URGENT

[Kantaminas]

Hello, I asked Virgin Media team to cancel my contract last year November, paid all bills as requested. Just find out Virgin Media reported missed payment to credit score companies.  This error is causing HUGE URGENT ISSUES. PLEASE HELP!!!

[Steven_L]

Hey Kantaminas,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your former account with us. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L