cancel
Showing results for 
Search instead for 
Did you mean: 

TNT sports for £5- billed incorrectly

TNTPRICEERROR
Tuning in

Anyone else still waiting for virgin to sort this problem out, 

on the stream box it allowed a sign up for 5£ however they have billed everyone incorrectly

has anyone got this sorted yet?

6 REPLIES 6

TNTPRICEERROR
Tuning in

Still no text,

Or has my bill been adjusted….

TNTPRICEERROR
Tuning in

If my bill comes out at the higher amount I will be taking legal action 

TNTPRICEERROR
Tuning in

Has anyone got a text yet?? My bill is still the same 

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @TNTPRICEERROR,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, can you confirm in the email did it provide you any timeframe as to how long this should take to apply through the system?

Joe

It was billed incorrectly as £18, rather than 5 as per the offer

Hi TNTPRICEERROR,

We're sorry for any confusion regarding your billing, so I can take a closer look I've popped you over a private message.

Alex_Rm