Switch to ebilling

[Sharb19]

I am another who is unable to switch to ebilling there is no option in my profile - have called customer service who were unable to help so appreciate any advice

[Kath_P]

Hi Sharb19, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you're also unable to register for e-bills. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

I've sent you a direct message to allow us to do this with you in a private space. If you're using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you're on a mobile/tablet device then instead, click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

[Zippy44]

Hello

Can someone also send me a direct message to resolve this please.

I've tried all suggested remedies and can't get any result.

Thanks

[Steven_L]

Hello Zippy44,

Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your online account and trying to get registered on e-billing.

I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L