Switch to ebilling

[Belpern25]

I received my first Virgin Media bill in the post, including the message "You can swap to eBilling and save £21 a year". I would like to sign up for eBilling (I never selected to receive bills by post). The Virgin Media website has instructions on how to do this but they seem to be out of date. The menu items mentioned in the instructions do not exist on the user interface. There are many similar posts on this forum from people with the same issue. Please sign me up for eBilling.

[Belpern25]

I would also like to change to eBilling as there is no option anywhere on the website that I could find.

[Gareth_L]

Hello Belpern25.

Hello  
Thanks for your first post and welcome to our community.
Sorry to hear you are having an issue registering for ebilling.
I'd like to investigate this for you.
If you don't mind, I'll need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Gareth_L