Switch to ebilling

[JS98]

I would like to switch to ebilling please. There is no option to do this in my profile. Thanks

[monica345]

Hello,

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@JS98 wrote:

I would like to switch to ebilling please. There is no option to do this in my profile. Thanks

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It's easy to switch to eBilling with Virgin Media! Just log in to your Virgin Media account online, find your profile, and look for the eBilling option.

If you can't find it, try looking in the help section or contact Virgin Media directly.

[Akua_A]

Hi @JS98 ,

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with switching to E-billing. As mentioned by @monica345 you can make this change online as seen here However if you need any further help, please let us know and we will do our best to assist.

Thanks,

[JS98]

Hi Akua, thanks for getting back to me. I spent a while looking but there is no ‘my profile’ section

[Akua_A]

Thank you for your response. In this case, to best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,