Switch to eBilling

[Tangerine1]

Hi,

I’m trying to switch to eBilling.

I’ve read https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1 but can’t locate the My Profile link or link to ebilling after logging in to my account

Please can you sort out?
Thanks

[Steven_L]

Hello Tangerine1,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your billing at the moment.

I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L