cancel
Showing results for 
Search instead for 
Did you mean: 

Renewal price offer

smbl
On our wavelength

My package tv, wifi and landline deal is due for renewal on the 12th August. Should I have received an e-mail by now with the renewal price?

1 ACCEPTED SOLUTION

Accepted Solutions

Ayisha_B
Forum Team
Forum Team

Hi @smbl 👋

Welcome back to our Community Forums and thanks for your post.

We do send out an End Of Contact Notification to all our customers before their contract comes to and end highlighting the new package price and also any offers that may be of interest.

If you would like to discuss what options are available to you now, please give our team a call 📞 on 0345 454 1111 or 150 from a Virgin landline and they'll be happy to help.
 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


See where this Helpful Answer was posted

1 REPLY 1

Ayisha_B
Forum Team
Forum Team

Hi @smbl 👋

Welcome back to our Community Forums and thanks for your post.

We do send out an End Of Contact Notification to all our customers before their contract comes to and end highlighting the new package price and also any offers that may be of interest.

If you would like to discuss what options are available to you now, please give our team a call 📞 on 0345 454 1111 or 150 from a Virgin landline and they'll be happy to help.
 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs