Forum Discussion

BatletUK's avatar
BatletUK
Up to speed
2 years ago
Solved

Renewal invite contract question

Previously I took up a Black Friday offer, which was partially actioned (Dms with forum staff no resolution)  Now, with 3months left to go on contract, VirginMedia emailed an invite to renew at an o...
  • Sabrina_B's avatar
    Sabrina_B
    2 years ago

    Hi BatletUK 👋.

    Thanks for reaching out to us regarding your package. Apologies for the issues that you have had when attempting to renew. so that we can give you some clarity on this, we would need to bring you into a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

Sabrina_B's avatar
Sabrina_B
Icon for Forum Team rankForum Team
2 years ago

Hi BatletUK 👋.

Thanks for reaching out to us regarding your package. Apologies for the issues that you have had when attempting to renew. so that we can give you some clarity on this, we would need to bring you into a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina