RETURN DEADLINE

[andydangol72]

My deadline is 19th feb yet i havent got my packaging and if i go to yodel now itll take 3 days can you extend the deadline thank you

[Alex_RM]

Hi andydangol72,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've not received your returns packaging, this is normally received around 2 weeks after disconnection.

You can also order this yourself here

If there is a charge applied to the account, this would then be removed upon receipt of the equipment.

Alex_Rm

[andydangol72]

If the return is late,will i not get charged at all?

i have ordered it 2 times still haven’t received anything 

[Ashleigh_C]

If a charge is added at all @andydangol72 then it will be refunded as soon as the equipment is returned. 

You can also return this by handing the equipment back over to any O2 store.