Phone number won't change in account details.

[redwifiuser]

Hi, I've tried changing my phone number in my account details multiple times, it says the number has been changed, but if I refresh the page it changes back to my old number that I haven't had for years

[Tom_W1]

Hi @redwifiuser thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

We may need to raise an IT Ticket for you to get this resolved, so please allow me to send you a PM so we can investigate this further for you.

Kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks