Overcharged after contract renewal

[Dalz103]

Hi,

Could someone message me please, I’ve tried other ways and can’t seem to get anyone to help me.  I think I’m being charged too much after renewing my tv/broadband contract.

Thanks in advance

[Ashleigh_C]

Hi there @Dalz103 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that your deal is not as agreed I would be happy to look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

[Ashleigh_C]

Thank you for chatting with me via the PM @Dalz103 and I am so glad we have now been able to resolve this issue for you. 

Please do pop back to the forums in the future should you ever need any help and we will always do all we can to assist.