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No welcome email or account number

Cristina4
Joining in

Hello, 

I had my installation of my broadband Solus on the 2nd of September but I still waiting for my welcome email and the account number so I can set up my account to make the payments . Hopefully someone could help me to find out my details so I can sort it out with my bills.

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @Cristina4 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that you have not yet had the welcome letter but let me pop you a private message and we will take a look.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.