cancel
Showing results for 
Search instead for 
Did you mean: 

No welcome email or account number

RyeRye
Joining in

I have recently signed up for fibre broadband via door sales, the external work has been completed and my set up date is the 18th.

I have not received any emails and therefore have no account number and cannot set up my online account.

Any help getting this set up would be greatly appreciated.

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi RyeRye,

Thanks for posting and welcome to our community 😊

Sorry you've not received any contract information, I've popped you over a private message to get a few more details from you.

Alex_Rm