No welcome email and account number

[Omesh25]

Dear Ayisha and team,

I am also facing the same issue, received kit and pre contract details but no account number and area code reference. Due to which i am unable to register.

[MOD EDIT: Post split to create own thread]

[Megan_L]

Hi Omesh25,

Thanks for using the Community Forums to get help with your Welcome Email, I am sorry if this has been causing some frustration 😥 I would be more than happy to look into this for you!

We can resend the documents to your email, we'll just pop into a private message so we can chat about this in more depth. 

Speak to you soon!

Meg