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No welcome email and account number

lck1215
Joining in

Hi there,
I have placed my order online on last Thursday 30/5. Although I received my contract information, there was no welcome email and account number for me to create my online account.

I just want to make sure my order is correctly placed and receive the device tomorrow.

1 ACCEPTED SOLUTION

Accepted Solutions

Ayisha_B
Forum Team
Forum Team

Hi @lck1215 👋

Welcome to our Community Forums and thanks for your post. It's great to have you on board.

I'll pop you a PM 📩 now so we can look into this for you.

Speak soon!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


See where this Helpful Answer was posted

1 REPLY 1

Ayisha_B
Forum Team
Forum Team

Hi @lck1215 👋

Welcome to our Community Forums and thanks for your post. It's great to have you on board.

I'll pop you a PM 📩 now so we can look into this for you.

Speak soon!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs