No account number or welcome email

[Sparky90]

Hi my services went active on Saturday 17th of August but I have no received welcome email so don't have account number or area number and have tried logging into my virgin media but email and password not working so I can't check my bill or manage my account help would be appreciated thanks

[John_GS]

Hi @Sparky90 

Thanks for posting and welcome to both the community and indeed Virgin Media. 

I'll send you a PM now to assist further with this.