No Account Number

[RB1993]

Hi there,
I have placed my order online on last Thursday 20/6. Although I received my contract information, there was no welcome email or account number for me to create my online account.

I am unable to find any information on tracking for my modem delivery and unable set up my account online. Can you please assist?

[Beth_G]

Hi RB1993

Thank you for your post, welcome to the Community Forums!

Sorry to hear that you've not received any information regarding the order you recently placed online. I'll pop over a private message to you now so I can look into this for you. Look our for my message at the envelope if you're using a desktop 😊