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New customer install

Ruth62
Joining in

on ‎26-03-2024 23:25

Hi,

Recently signed up to Virgin and selected self install, but I'm not sure if my property has actually been wired to the network. So I booked an engineer, but can someone from Virgin check and confirm that, that's what the appointment is for, I don't know if there's different types of appointments?

Thanks

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Nathan_B
Forum Team
Forum Team

on ‎27-03-2024 08:36

Good Morning @Ruth62 🌞

Welcome to the forum and to Virgin, we're happy to have you here.

I can certainly take a look at this for you to ensure that you know what this appointment is for. I'll pop you a PM to confirm your details so this can be done.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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