Hello,
I am a new XGS customer (Nexfibre went live here last week) currently waiting for my installation on the 16th of October (1.13 Gb Volt package). I wanted to check into the options available for TV and phone and so I asked customer services.
From the website, I can put in my address and I'm able to choose the Mega Volt TV package.
However, I was just told by customer services that this isn't available in my area and is only available for customers on the older DOCSIS network.
From what I was told, the Stream service sounds infinitely worse with a very short list of channels, so I've come here in hope of some clarification as to what channels I could have access to, as I was told that the Discovery and comedy channels were unavailable through Stream?
I don't care for Sky Sports, Sky Cinema or TNT, but I was hoping I could get the standard channels, plus all of the Discovery channels, comedy channels (e.g., Gold UK) and potentially kids channels (e.g., Boomerang; Nickelodeon)?
The £5/mo extra doesn't sound at all worth it if it doesn't offer much beyond FTA channels that my smart TV can already do.
Thank you in advance.
