Contract end date confusion
I updated my broadband contract late last year. When I look at my current contract, I think I know what it's saying, but not 100% sure whether Virgin will agree - maybe I'm just being paranoid! This is what I see when I go to my current contract (all personal info removed):
That says to me that, if I want to cancel, I only need to give one months notice since that's the remaining period.
The only bit I'm unsure about is the fact that there are 2 separate contract start dates shown - I'm assuming the 20th Dec 23 one is actually just the date of the contract amendment. The promo period also goes to June next year, but it says nothing about being 'locked in' for that long.
Can anyone confirm that I can freely cancel with one month notice, and no further charges?
Cheers
If you still have any concerns gcogger after what has been advised and you're happy for us to take a look to see on the account itself and double check if you're still in contract we can do this. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.