on 07-08-2024 13:14
Hello, our contract is running out this month I believe, just spoke to a lady from virgin and agreed to a new contract - £77.50 per month for 18 months - OK.
First pre contract she sent was £83.50 (This was before she added her staff discount she said so OK) - From month 19 currently 183.00 a month.
The pre contract after the discount was added says £77.50 per month - From month 1 currently 189.00 a month. Obviously should say after month 19 not month 1 so I would like to get this contract corrected because I dont want to get charged £189 on the first month when it should £77.50 for 18 months.
Cheers
on 07-08-2024 15:21
Hello Andyvir1470,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your new contract at the moment. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L