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CyBett's avatar
CyBett
Joining in
2 years ago
Solved

End of contract price increase

Virgin media end of contract in February 2024 price going up from £49 per month to £100 per month what can i do about this 100% increase

  • And remember there will be an automatic price increase in March unless you negotiate that away in advance.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Phone retentions and negotiate with them.  You may or may not get a better offer.  You can always leave if you have that option.  After 90 days you will be a "new" customer again.

    • CyBett's avatar
      CyBett
      Joining in

      I'm going to call retentions 30 days before my contract is up, in early January. One of my friends got the same contract as me in December for £39 per month. It's crazy that existing customers get shafted and probably leave it makes no sense at all. I've got other fibre options I'll probably use if I can't get a good deal from Virgin

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        VM seem quite happy to have a "churn" of customers, as long as the loyal one's cough up and pay the high prices.  All the ISP's seem to run this method and use new customer offers.  I only came back to VM on a Black Friday deal (after 3 months as a new customer) to get double the speed and half the price I had before. Once this offer is up, I'll be off again as the price hike is quite significant. 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    And remember there will be an automatic price increase in March unless you negotiate that away in advance.

  • japitts's avatar
    japitts
    Very Insightful Person

    Is it really a 100% price increase, or the expiry of a 50% time-limited discount?

    All your monthly bills & contract show the undiscounted price of your package together with discount details. Does this show your "increased" price with a discount to what you've been paying?

  • That a big walloping increase for you .. I hope you get some negotiations going there and do your homework B4 ringing retentions ... could be " farewell and adieu " to VM for you as well .... but I really do hope you get sorted after all VM can a top ISP ... good luck M8tey ..😁