And remember there will be an automatic price increase in March unless you negotiate that away in advance.
I'm going to call retentions 30 days before my contract is up, in early January. One of my friends got the same contract as me in December for £39 per month. It's crazy that existing customers get shafted and probably leave it makes no sense at all. I've got other fibre options I'll probably use if I can't get a good deal from Virgin
VM seem quite happy to have a "churn" of customers, as long as the loyal one's cough up and pay the high prices. All the ISP's seem to run this method and use new customer offers. I only came back to VM on a Black Friday deal (after 3 months as a new customer) to get double the speed and half the price I had before. Once this offer is up, I'll be off again as the price hike is quite significant.
