Netflix

[blobweasel]

After I took over the account due to a bereavement I lost access to netflix. I have netflix standard on my package. I have phoned VM twice now who said both times that it would be sorted. Well it's still not sorted. Why is it so difficult to fix this issue? I am paying for something which you are failing to provide. I feel like I am going round in circles 😞

[Arissa_H]

Hi there 👋🏼.

Thank you for posting, welcoming you back onto our community forum ☺.

Sorry to see you have had a bereavement ☹, sending all the love and condolences to you and your family ❤ and that you have lost access to Netflix in the process ☹. 

I can further investigate 🧐 this matter and see what can be done and how we can help. 

I will have to private message you.  

Please watch out for the envelope ✉.