Netflix

[Alexd]

I have just signed up for a new contract, and Netflix is now included. However, when I try and start using Netflix, it’s asking me to sign up accepting a monthly charge. If I sign up, to be charged through my VM bill, will the fact that it is part of my package be taken into account?

[roy247]

I don't remember having to accept a monthly charge, I think all I did was sign in using my virgin details but that was over a year ago.

Maybe someone who has done it recently can give you an answer or wait for one of the forum team to answer which might be 2 to 3 days.

[Alexd]

I tried signing in with my Virgin details, but it didn’t recognise them

[John_GS]

Hi @Alexd 

Thanks for posting and welcome back to the community.

Sorry for the confusion. If you've taken a new deal, we'd email you the activation link to set up the free Netflix after the cooling off period has passed.

I will send you a PM though as there's seemingly an issue with the order.

Best wishes.