Netflix in bundle but account not active

[cgilly]

I have Netflix included in my bundle, but my Metflix account that should be linked states there is no payment method.

How can I fix this?

[Ayisha_B]

Hi @cgilly 👋

Welcome back to our Community Forums and thanks for your post. 

If you have Netflix as part of your bundle, there won't be any payment method linked as it will just come out of your monthly charge with us.

Let me know if you have any further questions.

[cgilly]

My payment went out on the 11th and it’s still not working. How can I get this fixed?

[Ayisha_B]

I'm going to pop you a PM 📩 now so we can take a closer look into this.

Thanks