Netflix hacked

[carlward6]

Hi

I signed in to my Netflix app on my Virgin Media box tonight and it is all in Spanish language with a unrecognised email.

can someone from the virgin media team contact me please?

thanks,

Carl

[David_Bn]

Thanks for reaching out to us @carlward6, and welcome back to our Community Forums!

Sorry to hear of the issues experienced with the change in language on the Netflix account.

Can you please confirm if you've been able to change this back to your chosen language and altered the password of this account to something more personal and unique?

Thanks

David_Bn

[Cardiffman282]

I'm pretty sure this another Spanish Netflix hack as per the title of the post and not some bizarre user misadventure with the language and password settings. 

A search on "Spanish" on here returns 63 results eg https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Netflix-hacked/td-p/5341063

[David_Bn]

Hi @carlward6, I've been able to chat to a colleague in relation to this matter over the course of the day, and may need to obtain a few details from you.

Check out the envelope in the top right hand corner for a private message from me, and I can take the required details in a private arena from you.

Thanks,

David_Bn