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NOTICE ATOM is restarted due to RPC timeout as part of Self Healing Mechanism

bhaskarsamani
Dialled in
10/05/2023 16:55:1notice

NOTICE ATOM is restarted due to RPC timeout as part of Self Healing Mechanism;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

10/05/2023 14:39:55noticeNOTICE ATOM is restarted due to RPC timeout as part of Self Healing Mechanism;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

wifi goes down, saw this message in the network log around when wifi went down 

5 REPLIES 5

bhaskarsamani
Dialled in

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

15150000007.140256 qam48
23310000008.540256 qam25
33390000008.640256 qam26
43470000007.940256 qam27
53550000007.440256 qam28
63630000007.140256 qam29
73710000006.940256 qam30
8379000000638256 qam31
93870000005.940256 qam32
103950000006.538256 qam33
114030000006.940256 qam34
12411000000740256 qam35
134190000006.940256 qam36
14427000000740256 qam37
154350000006.940256 qam38
164430000006.540256 qam39
174510000006.540256 qam40
184590000006.540256 qam41
194670000006.440256 qam42
204750000006.440256 qam43
214830000006.540256 qam44
22491000000740256 qam45
234990000006.940256 qam46
245070000007.140256 qam47

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
13660017139.3512064 qam3
24960000040.3512064 qam1
33009993139.3512064 qam4
44310001039.5512064 qam2
52360016139512064 qam5


Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0090
2ATDMA0020
3ATDMA0060
4ATDMA0070
5ATDMA00190

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.3300310556
2Locked40.3150264849
3Locked40.3100805474
4Locked40.997133657
5Locked40.3100754115
6Locked40.9158957524
7Locked40.31427412960
8Locked38.986619223
9Locked40.393757129
10Locked38.91488912766
11Locked40.31234319294
12Locked40.3549514548
13Locked40.3494111468
14Locked40.3699413954
15Locked40.3777018715
16Locked40.3468615700
17Locked40.9412813445
18Locked40.9518214358
19Locked40.3538218407
20Locked40.9373918650
21Locked40.3340912647
22Locked40.3385712946
23Locked40.3444114811
24Locked40.93279

13482

Hi there @bhaskarsamani 👋 Welcome back to our forum and thanks for your post 😊

Sorry to see you've been having issues with your connection, I can certainly understand the frustration with this. 😔

I have checked our system and can see some issues that need to be looked into further, I'll send you a PM to confirm your details so this can be checked.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


sent you a message 

bhaskarsamani
Dialled in

router was replaced but same problems, 

when this happens, all wi fi devices disconnect, not my computer witch is connected by the internet cable 

Time Priority Description

17/05/2023 13:30:28noticeNOTICE ATOM is restarted due to Kernel/oops panic as part of Self Healing Mechanism ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

Thank you for your response @bhaskarsamani 

I can see you are currently in contact with our team via PM. Please remain in contact there and our team will do their best to assist you with your issue.

Thanks,

Akua_A
Forum Team

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