Moved house - 18 month contract restarted?
Hello,
I have moved home to a new address and took my Virgin Media M125 fibre package broadband with me (February 2023) in which Virgin has "created" a new contract. This has caused it to "restart" the 18 month contract (saying it ends in August 2024) that I had with the package even though it should have already ended on the original contract that I have with the original address (that ends in October 2023).
Have this happened to someone else and if anyone from Virgin staff can clarify on this for me, as the contract shouldn't have been restarted as I only had an address move.
Thank you,
Rodrigo
Hi RodrigoBT thanks for getting back to me privately.
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Regards
Lee_R