ssmacc73
11 months agoTuning in
Re: Moving house - 18 month contract restarted
Hello,
My discount's were for the length of my contract (18 months), the problem is the contract was renewed by Virgin incorrectly when I moved properties. I would like this amended ASAP, my contract should run until the 7th May 2024.
Thanks,
Stephen
Hi there ssmacc73
Thank you so much for your post an welcome back to the community forums, it's great to have you here.
We have split your post so that we can look into this as an individual issue with you. I would like to take a closer look into this via a private message so we can grab some information and check on the account.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.